Secured Payment

Terms of Payment

Price is payable at the time of order. Payment is in euro. Prices in dollar are only given as an assessment.

Payment can be done:

-by credit card: they will be done through secured system Paypal using SSL protocol (Secure Socket Layer), so that forwarded data are encrypted by a software and no third party can learn that data during its transit on network.  Buyer's account is charged according to Paypal Terms of Uses.

-by cheque adressed to VoxWave SAS and sent to 14, rue Alexandre Chevrier, 77250 Veneux les Sablons.  Payment by cheque are possible only for cheques in euros, in France-located banks. In case of payment by cheque, the buyer's account will be first charged, and then order will be sent in quick delays. 

Invoice will be adressed to the buyer by email via a secured authentification protocol. 

If the buyer requests it, a paper invoice indicating VAT can be sent.

Retractation

Buyers, non-professional physical entities, benefits a sevent working days starting the date of their order to return the product to VoxWave SAS for exchange or refund without penalty, excepted return fees.

To use this right, the buyer has to send a request at

VoxWave SAS

14 rue J.A Chevrier 

77250 Veneux les Sablons, France

ou à l'adresse contact@voxwave.fr.

You have to send or give back product(s) at late seven days after communication of your retractation request of the present contract.

Refund will be done within seven days dating of the reception of product(s) by VoxWave SAS, or after receiving a proof of sending of involved product(s)

Return process

No return will be accepted if concerned product(s) is not returned in its original packaging, which has to be sent nondeteriorated.  

Such concerned goods will be refunded or exchanged according to available stocks. The buyer will have to recall their name, first name, address, and order number in the package.